The Spanish Association Against Cancer Online Assembly

The case of the AECC

Since its creation in 1953, the AECC has worked to become one of Spain's leading non-profit organizations in terms of community support and total impact. They are a leading force in the fight against cancer and are driving Spanish society to lessen the impacts of the disease for both the people living with it and the families who have been affected by it.

However, in a similar vein to many organizations to the AECC during the confinement, it struggled to find a practical and legal way for all its members, who are spread all over Spain and some even all over Europe, to vote during its next General Assembly. Without putting an end to the pandemic in the short term and after having already postponed their elections several times, they contacted several e-voting providers, Kuorum being one of them.

Our client

Large-scale electronic voting

With a census that reaches around 109,000 members, the AECC needed to find a vendor that could cope with the sheer volume that the amount of simultaneous voters would have on the system. Having worked with local governments in the past, Kuorum has a great deal of experience when it comes to large voter counts, whether in terms of hardware: having the right servers to cope with a large ballot; or in terms of maximizing voter participation: making voting as accessible as possible to as many people as possible. The AECC opted for the service with maximum guarantees, which meant that they had at their disposal a telephone assistance service to resolve any possible queries or incidents.

"We needed a tool that would be able to cope with a large volume of voters."
The Spanish Association Against Cancer Online Assembly

Legally valid online voting

The more important the vote the more likely it is that there will be someone who wants to manipulate the results. This is why we have yet to see large-scale electronic voting at large in a general election. With 109,000 members, the legal validity of the vote was of paramount importance to AECC, as voter fraud was a potential problem. The solution we offered involved the use of a two-factor authentication system that provides the same amount of security needed to log into a bank account in Europe.

The most common way we address this aspect is by having the email address and phone number provided for each voter on the census. When they received the email and clicked on their voting link, which is the first step in their verification process, they were asked to enter a code that was sent to their mobile device, thus providing the second step in the verification process. It's a perfect balance between voting security and voter accessibility.

Convenient and hassle-free voting experience

We were given a month to prepare for voting, which is a very generous amount compared to other cases. This resulted in an overwhelmingly smooth voting experience with very few issues that were resolved with our support team immediately. Few issues translate to happy voters, and happy voters lead to a happy customer; so we look forward to having AECC back and voting with us very soon. If you are looking for a platform that provides legal and effortless online voting, then don't hesitate to contact us.

Lower cost
Legal validity
Increased safety
From any device

"We had to postpone the elections several times, until we discovered the alternative of online voting."

Antonio Crespo
Antonio Crespo
CIO
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The Spanish Association Against Cancer Online Assembly